What do the top disruptors and the best companies to work for have in common? Innovation and attitude. It’s no secret. There is a direct connection between organizational success and employee satisfaction. Research by the Workforce Institute at UKG reveals that 74% of employees feel more effective and engaged when they believe their voices are heard at work. Employees want their voices heard and companies need feedback that challenges their current business models. Idea management platforms encourage disruptor attitudes and promote innovation through employee engagement. Research also underscores the value of intrapreneurship, or “internal entrepreneurship,” in keeping a disruptor mindset alive. How can big organizations, especially utilities, maintain employee disruptor mentalities while becoming known as great places to work?
FirstEnergy Corp was named among the Best Companies to Work For in the Utility Industry by U.S. News & World Report. “Our employees power our company, and we work hard to make sure they are recognized through our comprehensive Total Rewards compensation and benefits package for their commitment to the safe, reliable delivery of electricity to our customers. We provide our employees with significant opportunities to build challenging and rewarding careers, and we appreciate U.S. News & World Report‘s recognition of those efforts,” said Christine Walker, FirstEnergy’s senior vice president, chief human resources officer and Corporate Services.
The utility offers quality pay and benefits, career opportunities, and professional development to its employees. Ultimately, keeping your staff happy results in greater customer satisfaction. Utilities should also encourage innovation, be realistic, nimble and become more cost-conscious. Connected to organizational success, companies are putting great employee ideas into application, can utilities do the same?
